Returns & Exchanges at DiagMart
We want you to be completely satisfied with your purchase, which is why we offer a 30-day hassle-free return policy on all unworn fashion items with original tags attached. If your new look isn't a perfect fit, we are here to help you find the right style or provide a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
- 2.Pack Your Items
Place the unworn items in their original packaging, ensuring all DiagMart garment tags and labels remain intact.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.
